Sense, The National Deafblind and Rubella Association Sense’s vision, purpose and values Our vision is of a world in which all deafblind children and adults can be full and active members of society. Our purpose is to work in partnership with others - deafblind people, their families, carers and professionals - to ensure that everyone challenged by deafblindness or sensory impairment with other disabilities, has access to advice, opportunities and support. Our values guide all that we do: The worth of individuals We will embrace diversity and respond to individual need. Self-determination We will promote the rights of individuals and will provide support for this where necessary. Personal fulfilment We will promote opportunities for all individuals to develop and achieve their potential. Openness and honesty Our interactions will be transparent, open to scrutiny and built on trust and accountability. Learning and improving We will continuously improve the quality of what we do by consulting and reflecting on our actions. Sense, The National Deafblind and Rubella Association Council’s report and accounts for the year ended 31 March 2009 Contents Report of Council for the year ended 31 March 2009 3 Independent auditors’ report to the Members of Sense, The National Deafblind and Rubella Association 3 Consolidated statement of financial activities for the year ended 31 March 2009 3 Consolidated balance sheet as at 31 March 2009 3 Company balance sheet as at 31 March 2009 3 Summary consolidated income and expenditure account for the year ended 31 March 2009 3 Consolidated cash flow statement for the year ended 31 March 2009 3 Accounting policies 3 Notes to the financial statements for the year ended 31 March 2009 3 Major supporters 3 Charity information 3 Report of Council for the year ended 31 March 2009 Members of Council have pleasure in presenting their report together with the audited accounts of the company for the year ended 31 March 2009. The Sense Family The Sense family includes a number of separate organisations. Sense, the trading name for Sense, The National Deafblind and Rubella Association, is a registered charity and company limited by guarantee. It is governed by its Memorandum and Articles of Association. Sense works primarily in England, Wales and Northern Ireland. It is the corporate trustee of the Royal School for Deaf Children (Birmingham) and Coventry Society for the Blind. It is the sole member of Sense Scotland and Sense International, and holds 100% of the issued share capital of Helping Sense Limited. Sense Scotland is registered in Scotland as a company with charitable purposes. It is governed by its own Memorandum and Articles of Association. Sense International is also a separately registered company and charity, governed by its Memorandum and Articles of Association. It works on a global basis, pressing for change and supporting partner organisations in India, Latin America, Eastern Europe and East Africa. Helping Sense Limited is Sense’s trading company. It is governed by its own Memorandum and Articles of Association and its main activity is the sale of new goods through Sense’s charity shops. The profits from its activities are donated to Sense. The Royal School for Deaf Children (Birmingham) is a registered charity. The Charity Commission granted a linking order permitting its activities to be reported on within Sense’s report without the need to file its own separate annual report and accounts. It is governed by its trust deed. Coventry Society for the Blind is a charity and company governed by its Memorandum and Articles of Association. This is the consolidated annual report and accounts for all the Sense organisations. Unless otherwise stated, each of them publishes their own annual report and accounts which describe their activities and finances in more detail. Who we help and what we do – objectives and activities Sense Sense is a national charity that aims to benefit children and adults who are deafblind. We provide specialist information, advice and services to deafblind people, their families, carers and the professionals who work with them. In addition, we support people who have sensory impairments with additional disabilities. Our services are available to those who need them and are funded through charitable donations, grants and statutory fees. How we ensure that our work delivers our aims: In 2008/2009: • 1,224 children and adults received support from our Family Education and Advisory Service, and our outreach workers. • We offered individually-tailored support to 309 deafblind people who live in Sense-run houses and flats. • 1,420 deafblind people and their families joined a series of activities – from Saturday clubs to family days – which offered information, support, friendship and fun. • We provided holidays for 143 deafblind people with the support of 180 volunteers. The key areas of our work are: Work with children and families Children born with vision and hearing impairments - and often other disabilities to cope with - need skilled help from a wide range of professionals. Sense specialists provide vital early support to deafblind children, their families and the professionals who work with them. We promote effective multi-agency working, carry out assessments, and develop individual programmes that will help each child to reach his or her full potential. We also work closely with government and other agencies to ensure that the needs of deafblind children are fully taken account of. Sense also supports families, giving them a voice and enabling them to share information and offer much-needed support to each other. Our membership scheme has grown by 10% to 1,781 members, and we support 14 branches and networks and a range of other groups across the country. Work with adults Sense believes that each individual should be able to choose the lifestyle and support that is right for them. Our specialist services enable deafblind people to live as independently as possible, offering a range of housing, educational, employment and leisure opportunities to suit each particular individual. This year Sense has continued to improve its position on the quality of its services, with 89% of our services being rated as good or excellent (up from 84% last year) by the Commission for Social Care and Inspection. We continue to have no services rated as poor. Work with older people More and more people are experiencing combined sight and hearing difficulties as they get older. Sense provides support, information and training to enable older people to live as independently as possible – overcoming barriers and combating the isolation that many experience. This includes providing communicator-guide schemes in many parts of the country and working with local authorities to help them provide such schemes themselves. Sense has also been campaigning strongly to raise awareness of the needs of the many older people with combined sight and hearing difficulties. In 2008/2009 the third phase of our Fill in the Gaps campaign focused upon healthcare providers. Campaigns and awareness Sense strives to increase understanding of deafblindness among service providers, opinion formers and others - and campaigns vigorously for improved rights and access for deafblind people to the wider community. This year we generated media coverage that reached over a quarter of the UK population, our website was visited by 232,224 individuals who wanted to find out more about deafblindness and we received a 10% increase in enquiries. Sense Scotland Sense Scotland works with children and adults who have: • impairments to both sight and hearing, many of whom have other disabilties • impairment to sight with other disabilities • impairment to hearing with other disabilities • communication difficulties. Sense International Sense International exists to support deafblind people and their families throughout the world. It aims to improve the quality of life for deafblind people by working with partner organisations, helping them develop their own deafblind programmes and building their capacity to ensure the sustainability of these programmes. Our plans for the future Sense In last year’s report we outlined a number of objectives. Here we report back on progress in these areas: Major objectives for 2008-09 included the following: 1. We have secured funding from the BUPA Giving Committee to carry out research into the communication needs of older people who become deafblind later in life.  We will examine the impact that this has had on their quality of life and look to develop strategies to address this.  The two year research will involve partnership working with other care providers of older people and will result in an advice and training manual targeted at professionals, carers or family members.  We plan for this work to commence in Autumn 2008. Unfortunately, due to delays with Birmingham University and staff sickness, work only commenced on this project on 1 June. However, some background work has been underway with the Pocklington Trust which will feed into the BUPA project and it is hoped that significant progress will be made in the coming months. 2. We will consult with members, staff and all interested parties to produce a strategic plan for April 2009 onwards that can drive our annual and three year rolling planning processes. Our consultation will include opportunities for deafblind people outside the organisation and their families to make their views known. This is important because as a charity our goal is to benefit all deafblind people and families - not just those we currently provide services to. • Sense’s new five year strategy – It’s in our hands – was launched in April 2009 after many months of consultation with deafblind people, their families and carers and Sense staff. A range of methods were used for consulting our stakeholders – from questionnaires to holding focus groups with deafblind people and their families. The new strategy provides an ambitious vision for our work in the next five years. 3. Developing a siblings project. This will aim to provide opportunities for mutual support between the brothers and sisters of deafblind children and adults, and to help them to produce materials for other siblings. • The Siblings Network now has 43 members. An activity weekend was organised in July 2008 which was attended by 18 siblings. Work is continuing to ensure siblings stay in contact with each other and publications are planned for 2009/10. 4. To improve the quality of life of deafblind people and their families, we will continue to develop a specialised, qualified and valued workforce. Innovations this year include: piloting a new Sense qualification in deafblindness for Communicator Guides and developing and accrediting a sensory impairment qualification. We will also research and create modular 30 minute training packs for staff on a range of topics including: challenging behaviour risk assessment, environmental risk reduction strategies and language difficulties. • Whilst training of our staff remains a high priority activity for Sense, our work in this area has been affected to some extent by external factors. The Sector Skills Council has put a hold on all qualification development work pending the launch of the new workforce strategy, the launch of the National Occupational Standards and the Qualifications and Credit Framework. 5. Services will be extended regionally to help more people experience a range of fulfilling and developmental activities. For example, in the South West, we will establish three new adult and three new child intervenor services in the next year. Also, to enable deafblind people to continue their education in a setting close to their home, we will explore, in collaboration with Connexions, the launch of a new college based (LSC funded) service on the Hertfordshire/ Bedfordshire borders for young deafblind people who have left school. In the North, we will develop a range of support areas, including a new local family support network group in Kirklees. • There has been some delay in setting up the three new services in the South West due to the redevelopment of Providence Court which is nearing completion. In the meantime, one completely new service for an adult has been started, existing services for three children and one adult have been extended and a further new service is expected to be approved by the funding panel shortly. • Plans are well advanced for a post-school educational focused day service, for young adults with sensory impairments and additional disabilities living in the Bedfordshire / Luton area – in partnership with Bedfordhire County Council and the Pasque charity. There will be a focus on learners developing meaningful life skills, including moving towards independence and work placements, as well as sensory stimulation and therapeutic approaches.  • In Kirklees, we have worked in partnership with a Local Authority professional to develop a small Family Support Network. We have organised a day for the group to get together to talk about legacy support for their children and future topics are being planned. 6. In Northern Ireland, we will develop a volunteer support programme over the next three years for older deafblind people, and in Wales we will work with other agencies, such as Deafblind UK, to support the creation of a networking meeting for older deafblind people. • Sense Northern Ireland now have two volunteers working with individuals with acquired deafblindness. • Sense Cymru have liaised closely with Deafblind Cymru to enable deafblind people to join access groups that they have set up. 7. There are plans to provide increased opportunities for families with deafblind children to access information, receive peer support and access leisure activities for their deafblind child and siblings – including holding family days in East Anglia, Lincolnshire and Cambridgeshire. • Family days – which bring people together for information, support and fun - have taken place in East Anglia, Lincolnshire and Cambridgeshire. 8. In the north of England we will hold the Deafblind InternationaI Co-Creating Communication with Persons with Congenital Deafblindness Theory and Practice conference 8–11 October 2008. • Delegates from 17 countries came together to describe and disseminate the latest theoretical and practical ideas for developing communication with congenital deafblind people with the scientific programme addressing four main themes: language, gestures and mimetics, joint attention and dialogicality. 9. In order to increase our fundraising we plan to open 3 new shop units by November 2009. • Our shop expansion continued with the opening of two very large shops in Felixstow and Nuneaton. Both shops exceeded all expectations and are now established as very strong and profitable Sense shops.   10. Our fundraising department is adding six new 5K events to the UK fundraising calendar this summer. The Vision 5K events are open to all runners, families and people with disabilities. We are encouraging participants to challenge their senses and complete one lap blindfolded while being led by a sighted running partner. We hope the events will raise £50,000 to support services for local deafblind children and adults living in each race location. Vision 5K events will take place in Birmingham, Leeds, Reading, Bristol, Maidstone and London from May to September 2008. • We added four new 5k events to the UK fundraising calendar this summer with successful events in Bristol, Birmingham, Leeds and London, where over 200 runners participated. Major objectives for 2009-10 include: We will: • decide what changes we need to make internally in order to achieve our goals – including how we deliver services and how we support their delivery. • decide how we can improve our support to deafblind people so they are able to participate and be active in society. This will involve reviewing the operation of our social care and related services in the light of changing policies. • agree a development and delivery plan for our work with families and children including education and social support through our holiday and family support events. • decide how research, policy work and inclusion activities should be integrated within Sense for the future so they are more effective and agree our initial priorities including: o developing a proposal for national research into the numbers of deafblind people and their changing situation and needs and seeking external funding to contribute to this; o improving how we can organise and successfully deliver our advocacy, advice and outreach services on a comprehensive national basis and decide how to ensure people have access to legal support when required; o agree a five year action plan for our work on improving the rights of deafblind people. We will need to ensure deafblind people’s voices are central to the work and be clear how campaigning, communications and policy work will contribute to this; and o agree key performance indicators at the beginning of this process so we can effectively measure our impact over the next five years. Sense Scotland Major objectives for 2008-09 included the following: • The Arts and Wellbeing Team will begin the Heritage Lottery funded life history project in the Highlands capturing the stories of people leaving the long stay hospital to move into independent housing through video, storytelling and the arts. This project has been supporting around 30 people in their journey from long stay hospital into their own housing in the community. Service users, families, staff past and present are involved in the work and preparations are now underway for an exhibition in November 2009. • We will host the international Listen to me (4) family conference in August 2008. Sixty four family members from Catalonia, Spain, Czech Republic, Slovakia, Italy, Poland, England, Wales and Canada joined us for the Listen to me(4) • We will launch the International Helen Keller Art Award. The 8th International Helen Keller Art Award attracted 150 entries from 12 countries with an exhibition held at the Glasgow Concert Hall and TouchBase. Major objectives for 2009-10 include: • New services will be planned in the East of Scotland at Keltyhill for eight or nine service users and in the West of Scotland at Craigton for 12 people. • The new operational structure will be fully implemented in June 2009. We will develop staff into their new roles through implementation of development plans for individual staff and restructuring of communication and reporting functions between Senior Management Group and the middle tier of management. • We will strive to get 50% of our staff qualified. Our target over three years is 75%. • The Arts and Wellbeing Team will complete the Heritage Lottery funded life history project in the Highlands capturing the stories of people leaving the long stay hospital to move into independent housing through video, storytelling and the arts. A final exhibition will be held. Sense International Major objectives for 2008-09 included: • Increase the number of deafblind people and their families that we are reaching throughout all our programmes. • In East Africa our partners are providing community-based rehabilitation services to 338 deafblind persons, an increase of 56% from last year. In Bucharest and Oradea, Romania 7,934 newborn babies had their vision and hearing screened (an increase of 27% from last year), and where necessary were referred to an Early Intervention Centre. Investing in local capacity development to ensure the sustainability of our local partners and their programmes. • In India we continued to support four Regional Learning Centres, which provided specialised training, mentoring, planning and leadership to over 75 local organisations. In Peru we provided training on deafblindness to 72 special educators, who are now able to identify and work with deafblind children in their classrooms as part of Peru’s Education for All initiative. Continue to decentralise programme operations and fundraising with a view towards local sustainability. • Over the last financial year, in spite of the economic downturn, Sense International (India) raised 27% of its budget from sources within India. In addition, Sense International (Romania) continued to raise a significant portion of its budget through dedicated fundraising, securing nearly £36,000 from a mix of individual, trust and statutory donors. Lobby and advocate for the official recognition of deafblindness in the countries where we work. • In Romania, the government has approved and put into practice a national curriculum for teachers of deafblind children. In Latin America, the Andean Parliament passed a resolution officially recognising deafblindness, which is seen as the precursor to official recognition in the constituent nations as well as an important impetus for the government provision of appropriate services. Develop strategic alliances with more international and local NGO’s and encourage them to address the needs of deafblind people. • Sense International (East Africa) signed a memorandum of understanding with Perkins International to conduct joint activities that support the development of quality education services for deafblind people in the region. Sense International (India) conducted the first-ever national conference on deafblindness in collaboration with local organisations and governments as well as international organisations. Regularly review performance and structures, ensuring that we remain cost-effective and efficient, maximising the outcome of every pound raised. • Through our move into Sense, we have reduced the amount spent on salaries and running costs. We have put together a new strategic and operational planning system that supports more regular monitoring and evaluation. We have also continued streamlining our financial systems and processes to ensure increased efficiency and flexibility, and to facilitate fundraising within the global organisation. Key objectives for 2009/10 We will: • Review our core strategy and create a strategic plan for adoption for 2010-2014. • Aim to continue the work we have started to successfully reduce our overhead costs and ensure maximum funds are allocated to programmes in line with KPIs agreed as part of our strategy review. • Continue to support and advocate for the development of quality services for deafblind people and their families through support to partner organisations and key stakeholders. • Ensure that overall income is maintained in a challenging climate and to exploit all fundraising opportunities so that income could be increased. Working in partnership  Sense works with a wide range of partner organisations. Here are just some additional examples at a local, national and international level: • At an event organised by a deafblind woman and the mother of a deafblind man, with the support of Sense, 100 disabled people from different organisations - including 14 deafblind people - lobbied parliament about concessionary bus passes. • Sense developed an effective national relationship with Job Centre Plus through a Local Employment Partnership Arrangement. This has helped us staff a service where we had had significant recruitment difficulties for some time. • Sense International worked with over 80 partners in four regions to provide an infrastructure of services and support to over 15,000 deafblind people and their families.   Governance and internal control Structure of Governance Council can elect up to sixteen members of Council and appoint a further ten by co-option. Trustees are elected by the AGM and serve for four years before standing down. They are available for re-election immediately if they have not served for more than eight years consecutively. The Chairman is elected by Trustees and also serves a four-year term of office. There is one Vice-Chairman. Council meets four times a year and Trustees are expected to attend all Council meetings. Responsibilities of Council Company and charity law requires Council to prepare financial statements for each financial year that give a true and fair view of the state of affairs of the charity and the group and of the surplus or deficit of the group for that period. In preparing those financial statements, Council has: • Selected suitable accounting policies and then applied them consistently. • Made judgements and estimates that are reasonable and prudent. • Stated whether applicable accounting standards have been followed, subject to any material departures disclosed and explained in the financial statements. • Prepared the financial statements on the going concern basis. Council is responsible for keeping proper accounting records that disclose with reasonable accuracy at any time the financial position of the charity and the group and enable it to ensure that the financial statements comply with the Companies Act 1985. It is also responsible for safeguarding the assets of the charity and the group and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. Public Benefit Council has referred to the guidance contained in the Charity Commission’s general guidance on public benefit when reviewing its aims and objectives and in planning its future activities. In particular, Council has considered how planned activities will contribute to the aims and objectives it has set. Audit information So far as each trustee is aware, there is no relevant audit information of which the Charitable Company’s auditors are unaware. Relevant information is defined as “information needed by the Charitable Company’s auditors in connection with preparing their report”. Each trustee has taken all steps (such as making enquiries of other trustees and the auditors and any other steps required by the trustee’s duty to exercise due care, skill and diligence) that he/she ought to have taken in his/her duty as a trustee in order to make himself/herself aware of any relevant audit information and to establish that the Charitable Company’s auditors are aware of that information. Committees The Chairman’s Group comprises the Chairman, the Vice Chairman, the Chief Executive and two other Trustees. Its main areas of activity are the selection, appointment and development of Trustees, planning the work of Council meetings and overseeing the recruitment, management and appraisal of the Chief Executive. The Finance Committee’s main purpose is to provide information to Council on all matters relating to the financial health of the organisation. It comprises up to eight members, half of whom must be Trustees. It is chaired by the Honorary Treasurer and membership includes the Director of Finance. The Chairman and Chief Executive of Sense are ex-officio members. The Audit Committee has the role of managing the charity’s relationships with its external and internal auditors and reports to Council on the satisfactory performance of the auditors. All members are also serving Finance Committee members, however executive officers are not permitted to sit on the Committee. The Corporate Leadership Team is responsible for the overall management of all aspects of Sense activities. It reports to the trustees via its chair, the Chief Executive. Membership also includes five divisional and departmental directors. Meetings are held twice monthly. For detailed information on the specific governance arrangements and processes for Sense Scotland and Sense International, please see their respective Annual Reports and Accounts. Internal Financial Control Council has overall responsibility for ensuring that the charity has appropriate systems of controls, financial and otherwise. The systems of internal control are designed to provide reasonable assurance against material misstatement or loss. They include: • A five year strategic plan and an annual budget approved by Council. A number of matters are specifically reserved for Council’s approval. There is a clear organisational structure, described in an internal document entitled “working arrangements”, with appropriate lines for reporting, which is reviewed periodically. • Regular consideration by Council of financial results, variance from budgets, non-financial performance indicators and benchmarking reviews. • The development of policy documents covering all major strategic and operational activities. These are reviewed with appropriate regularity and consultation. • Scrutiny and approval of all capital projects over £25k by the Corporate Leadership Team, which meets regularly and also examines reports showing performance against business plan. • The Finance Committee considers investment strategy and monitors investment performance. • Internal audit reviews the whole system of internal controls. It also enjoys unrestricted access to all books, records and explanations required. The independence of the Head of Internal Audit is assured and set out in an Internal Audit Charter, with direct access to Council via the Honorary Treasurer and the Audit Committee, who receive all internal audit reports. Identification and management of risks Council has delegated day-to-day responsibility for the management of risks to the Corporate Leadership Team. The Audit Committee is responsible for overseeing the establishment and maintenance of good practice in this area and for reporting on it to Council at each of its regular meetings. A formal risk management process has been developed to assess business risks and implement risk management strategies. Management is responsible for the identification and assessment of risk and reporting on its work to the Finance Committee. Management is also responsible for developing risk mitigation strategies and controls and implementing action to minimise or reduce risk to acceptable levels. The Corporate Leadership Team leads this process by selecting the most significant risks for inclusion in the Corporate Risk Report and monitoring them, receiving reports at its monthly face to face meetings. Risk identification and assessment processes have been embedded within the normal operating activities of managers throughout Sense as part of the operational plan process. This ensures that key risks are regularly reviewed, monitored and reported on. The following key potential risk areas have featured on the Corporate Risk Report for 2008/9, with some notes about how we have mitigated these risks: • Risk – The degree of Sense’s readiness for UK government’s move towards supported placements within the community. Controls – A review of current service provision and the development of new services that meet the new structure. • Risk – Economic downturn. Controls – Regular financial reviews and forecasts. Contingency provisions built into budgets. • Risk – Inability to fund inflationary cost increases. Controls – effective management of costs to identify reductions. • Risk – Failure to recruit and retain staff. Controls – Review of organisational terms and conditions against those of other agencies working in our field. • Financial review 2008/9 EXPENDITURE Expenditure on our charitable activities in 2008/9 was £61.7m. It represented an increase of £4m on the previous year and was the highest sum we have ever been able to afford in a single year. Most of our expenditure is on work with adults and relates to the provision of residential, day care and outreach services. We were able to increase expenditure on these services by £1.3m to £36.8m. We spent almost £2m (£1.8m 2008) working with children and £1.4m (£1.2m 2008) working with older people. Our work in Scotland cost £18m (£15.8m 2008) and on International work we spent almost £1.5m (£1.3m 2008). Work on campaigning and raising awareness cost £731k, publicity costs were £575k and on quality improvements and staff development we spent £533k. Governance costs of £61k were £2k more than last year. INCOME Total income amounted to £78.0m, an increase of £3.7m (5%) over the previous year. £3.3m of this increase came from fees and allowances, paid by statutory authorities, which raised £55.7m in total. It was achieved as a result of more people receiving residential, day care and outreach services along with fee uplifts that were necessary to keep them in line with costs. Total fundraised income reached £9.9m. This represents a reduction of £0.3m on the previous year mainly due to a fall in legacy income and charitable grants received. Income from our shops reached £10.4m, an increase of £0.8m over the previous year. In accordance with Financial Reporting Standard 17 ‘Retirement benefits’ (FRS17) the results of the defined benefits superannuation scheme valuation are included in these accounts. The scheme value reduced by £2,489,000 and increased the overall liability to £5,375,000. The scheme’s actuaries calculate how much we need to pay into the scheme each year to eliminate the deficit and ensure that sufficient funds are available to meet pension payments when they become payable. We ensure these payments are made. We closed our defined benefits superannuation scheme to new entrants in 2003 and replaced it with a defined contribution scheme. The Statement of Financial Activities before we included the FRS17 deficit resulted in a positive net movement in funds for the year of £3,105,147. The superannuation scheme reduced this by £2,784,000 resulting in an overall net movement in funds of £320,560. Throughout the year we have exercised strong control over our finances and ensured that expenditure was budgeted, affordable and within our income. Reserves The policy for unrestricted reserves is reviewed each year by the Finance Committee. They ensure that the target they set will be capable of: • providing sufficient working capital for budgeted operational commitments • funding responsive action in the event of a significant financial down-turn • replacing working assets as they wear out In setting the target, the Committee takes account of any risks that might impact on the level of reserves required. They include: • time needed to implement operational response to any significant reductions in income • dependence on and reliability of individual income streams • robustness of the internal reporting and response methods • potential for variation in cash flow forecasts The target level for unrestricted cash reserves has been calculated as the equivalent of 10.5 weeks expenditure. At 31 March 2009 actual unrestricted cash reserves were equivalent to 7.5 weeks expenditure (2007/8 - 8.4 weeks). Our strategy to address this shortfall is to allocate all unbudgeted income into reserves. The policy on restricted funds is to separately record donations, grants and other sources of fundraising where restrictions are imposed that are narrower than the Charity’s overall objectives. Investment strategy The strategy states that “Sense wishes to avoid unethical investments that are in conflict with its charitable objectives. It avoids investing in companies with a known association with products that produce disabilities.” Cash reserves are held in interest paying bank accounts where the emphasis is on security rather than return. Earlier in the year we had funds invested in an Icelandic bank but closed the account at the onset of their developing problems. Consequently, we did not suffer any financial losses when a number of Icelandic banks collapsed. Employees Sense has adopted a formal Equal Opportunities Policy. The policy is reviewed regularly and all employees are welcome to make suggestions for improvements. Employees are kept fully informed of all factors affecting the performance of the association and any other matters likely to be of concern to them as employees through written and face to face staff briefings, our intranet and newsletters. Employees are encouraged to present their suggestions and views at regular one to one meetings with their line managers and through implementation of an issues policy. A survey of staff is conducted at least every second year to help improve the ways we communicate. In addition, Sense West, East, Southeast and North, together with Pentonville Road and Northern Ireland, have staff consultative forums and similar facilities are being developed across the remainder of the organisation. Auditors A resolution to reappoint PricewaterhouseCoopers LLP as auditors to the company will be proposed at the annual general meeting. By order of Council and signed on its behalf R Brook Secretary 14 July 2009 Council Members Council members, showing changes during year 2008-09 John Crabtree, Chairman David Pearson, Vice-Chairman Richard Monaghan, Treasurer Liz Booth Roy Cox Rosemary Evans Ben Fletcher Ian Harley (appointed, December 2008) Hugh Gareth Jones Nigel Marriott (retired, December 2008) Sam McClelland Paul Owens (stood down, December 2008) Carol Pollington Juliet Stone (deceased, September 2008) Sue Turner Oliver Walder (appointed, December 2008) Gillian Wood Sense Scotland and Sense International have their own boards of Trustees: Sense Scotland Roy Cox Chairman Neil Farquharson Vice Chairman Douglas Smart Treasurer David Newton David Bridges (resigned February 2009) Marian McArdle Duncan Tannahill Isabel Allan Margaret Smith Norman Ritchie (appointed Sept 2008) Sense International Jeremy Charles (Chair) Catherine Cross (Vice-Chair) Pankaj Shah (appointed Trustee and Treasurer October 2008) Sunil Sheth Sue Turner Elizabeth Bickham (retired January 2009) Denis Tinsley Ray Pierce (retired July 2008) Independent auditors’ report to the Members of Sense, The National Deafblind and Rubella Association We have audited the group and parent charity financial statements (“the financial statements”) of Sense, The National Deafblind and Rubella Association for the year ended 31 March 2009 which comprise the Consolidated Statement of Financial Activities, the Consolidated Summary Income and Expenditure Account, the Consolidated and Charity Balance Sheets, the Consolidated Cash Flow Statement, the accounting polices and the related notes. These financial statements have been prepared under the accounting policies set out therein. Respective responsibilities of trustees and auditors The responsibilities of the trustees (who are also the directors of Sense, The National Deafblind and Rubella Association for the purposes of company law) for preparing the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice) are set out in the Statement of Council’s Responsibilities. Our responsibility is to audit the financial statements in accordance with relevant legal and regulatory requirements and International Standards on Auditing (UK and Ireland). This report, including the opinion, has been prepared for and only for the charitable company’s members as a body in accordance with Section 235 of the Companies Act 1985 and for no other purpose. We do not, in giving this opinion, accept or assume responsibility for any other purpose or to any other person to whom this report is shown or into whose hands it may come save where expressly agreed by our prior consent in writing. We report to you our opinion as to whether the financial statements give a true and fair view and are properly prepared in accordance with the Companies Act 1985. We also report to you whether in our opinion the information given in the Trustees' Report is consistent with the financial statements. In addition we report to you if, in our opinion, the charitable company has not kept proper accounting records, if we have not received all the information and explanations we require for our audit, or if information specified by law regarding trustees’ remuneration and other transactions is not disclosed. We read the Trustees’ Report and consider the implications for our report if we become aware of any apparent misstatements within it. Basis of audit opinion We conducted our audit in accordance with International Standards on Auditing (UK and Ireland) issued by the Auditing Practices Board. An audit includes examination, on a test basis, of evidence relevant to the amounts and disclosures in the financial statements. It also includes an assessment of the significant estimates and judgments made by the trustees in the preparation of the financial statements, and of whether the accounting policies are appropriate to the group and charitable company’s circumstances, consistently applied and adequately disclosed. We planned and performed our audit so as to obtain all the information and explanations which we considered necessary in order to provide us with sufficient evidence to give reasonable assurance that the financial statements are free from material misstatement, whether caused by fraud or other irregularity or error. In forming our opinion we also evaluated the overall adequacy of the presentation of information in the financial statements. Opinion In our opinion: • the financial statements give a true and fair view, in accordance with United Kingdom Generally Accepted Accounting Practice, of the state of the group’s and the parent charitable company’s affairs as at 31 March 2009 and of the group’s incoming resources and application of resources, including the group’s income and expenditure, and cash flows for the year then ended; • the financial statements have been properly prepared in accordance with the Companies Act 1985; and • the information given in the Trustees' Report is consistent with the financial statements. PricewaterhouseCoopers LLP Chartered Accountants and Registered Auditors Hull July 2009 Consolidated statement of financial activities for the year ended 31 March 2009 Note General Funds £ Designated Funds £ Restricted Funds £ Endowment Funds £ Total 2009 £ Total 2008 As restated £ Incoming resources Incoming resources from generated funds Fundraising income 5,449,964 376,554 1,222,724 - 7,049,242 6,766,109 Legacies receivable 1,557,775 - - - 1,557,775 2,059,445 Fundraising grants receivable 1 323,618 - 1,067,707 - 1,391,325 1,435,609 Shops income 10,429,078 - - - 10,429,078 9,611,405 Investment income 2 447,791 349 1,865 - 450,005 732,693 Other income 3 519,497 45,394 931 - 565,822 475,418 Incoming resources from charitable activities Fees and allowances 55,504,167 3,479 234,807 - 55,742,453 52,405,575 Statutory grants receivable 1 500,131 - 349,570 - 849,701 874,588 Net gain on disposal of fixed assets 5 22,002 (7,517) - - 14,485 20,509 Total incoming resources 74,754,023 418,259 2,877,604 - 78,049,886 74,381,351 Resources expended Cost of generating funds: Fundraising costs 3,513,592 222,459 37,865 - 3,773,916 3,419,575 Shops costs 9,389,428 98,519 - - 9,487,947 8,876,963 Total cost of generating funds 12,903,020 320,978 37,865 - 13,261,863 12,296,538 Charitable activities: Work with adults 36,235,865 231,321 315,047 8,623 36,790,856 35,499,319 Work with children 1,653,343 26,625 314,602 - 1,994,570 1,807,150 Work with older people 1,420,553 3,962 20,134 - 1,444,649 1,205,814 Work in Scotland 17,142,718 14,094 905,710 - 18,062,522 15,848,182 International work 452,624 - 1,036,597 - 1,489,221 1,264,428 Campaigns and awareness 614,725 5,428 110,682 - 730,835 833,253 Publicity 570,120 5,632 - - 575,752 548,607 Quality and staff development 507,385 1,938 23,770 - 533,093 477,207 Governance 4 61,378 - - - 61,378 59,012 58,658,711 289,000 2,726,542 8,623 61,682,876 57,542,972 Total resources expended 71,561,731 609,978 2,764,407 8,623 74,944,739 69,839,510 Net incoming resources/(resources expended) before transfers 3,192,292 (191,719) 113,197 (8,623) 3,105,147 4,541,841 Transfers between funds (232,354) (703,668) 936,022 - - - Net incoming resources/(resources expended) before revaluations 2,959,938 (895,387) 1,049,219 (8,623) 3,105,147 4,541,841 Gains and losses on revaluation and disposal of investment assets 5 (587) - - - (587) 94 Actuarial (loss)/gain on defined benefit pension scheme 9 (2,784,000) - - - (2,784,000) 3,631,000 Net movements in funds 175,351 (895,387) 1,049,219 (8,623) 320,560 8,172,935 Fund balances brought forward at 1 April 2008 13,904,418 3,831,209 9,839,566 481,885 28,057,078 19,884,143 Fund balances carried forward at 31 March 2009 17,18 14,079,769 2,935,822 10,888,785 473,262 28,377,638 28,057,078 The notes on pages 24 to 43 form part of these accounts. The group has no other recognised gains and losses other than those included in the results above, and, therefore, no separate statement of total recognised gains and losses has been presented. All incoming resources and resources expended are derived from continuing activities. Consolidated balance sheet as at 31 March 2009 Note 31 March 2009 £ 31 March 2008 As restated £ Fixed assets Tangible assets 11 22,437,875 22,403,707 Investments 12 414 1,001 22,438,289 22,404,708 Current assets Stocks of goods for resale 74,153 25,806 Debtors 13 6,122,616 5,411,826 Investments 12 1,682 5,706,263 Cash at bank and in hand 12,447,227 6,119,263 18,645,678 17,263,158 Creditors (amounts falling due within one year) 14 (6,236,974) (7,408,032) Net current assets 12,408,704 9,855,126 Total assets less current liabilities 34,846,993 32,259,834 Creditors (amounts falling due after more than one year) 15 (1,094,355) (1,316,756) Net assets excluding pension liability 33,752,638 30,943,078 Defined benefit pension scheme liability 9 (5,375,000) (2,886,000) Net assets including pension liability 28,377,638 28,057,078 Funds and Reserves Restricted funds 17,18 10,888,785 9,839,566 Endowment fund 17,18 473,262 481,885 Unrestricted funds General fund (including pension reserve of £5,375,000 adverse (2008 £2,886,000 adverse)) 14,079,769 13,904,418 Designated funds 17,18 2,935,822 3,831,209 Total unrestricted funds 17,015,591 17,735,627 Total funds and reserves 28,377,638 28,057,078 The notes on pages 24 to 43 form part of these accounts. Richard Monaghan Treasurer Approved by Council on 14 July 2009 Company balance sheet as at 31 March 2009 Note 31 March 2009 £ 31March 2008 £ Fixed assets Tangible assets 11 16,013,647 15,792,635 Investments 12 30,414 31,001 16,044,061 15,823,636 Current assets Stocks of goods for resale 72,753 25,806 Debtors 13 3,683,736 3,640,018 Investments 12 - 5,704,581 Cash at bank and in hand 11,665,095 5,321,559 15,421,584 14,691,964 Creditors (amounts falling due within one year) 14 (5,343,984) (6,430,431) Net current assets 10,077,600 8,261,533 Total assets less current liabilities 26,121,661 24,085,169 Creditors (amounts falling due after more than one year) 15 (196,587) (370,623) Net assets 25,925,074 23,714,546 Funds and Reserves Restricted funds 17,18 4,598,107 4,586,695 Endowment fund 17,18 473,262 481,885 Unrestricted funds General fund 17,18 18,160,943 14,982,647 Designated funds 17,18 2,692,762 3,663,319 Total funds and reserves 25,925,074 23,714,546 The notes on pages 24 to 43 form part of these accounts. Richard Monaghan Treasurer Approved by Council on 14 July 2009 Summary consolidated income and expenditure account for the year ended 31 March 2009 2009 £ 2008 £ Income of continuing operations 77,585,396 73,628,149 Total expenditure of continuing operations (74,710,547) (69,623,349) Operating surplus 2,874,849 4,004,800 Gain on disposal of fixed assets 14,485 20,509 Interest receivable 450,005 732,693 Interest payable (85,192) (270,161) Other finance (charge)/income - pension scheme (149,000) 54,000 Net income for the year 3,105,147 4,541,841 The consolidated income and expenditure account is presented in order to ensure compliance with the Companies Act 1985. A detailed analysis of income and expenditure by source is provided in the consolidated statement of financial activities. All incoming resources and resources expended are derived from continuing activities. The summary income and expenditure account is derived from the statement of financial activities which, together with the notes to the accounts on pages 24 to 43 provides full information on the movements during the year on all the Association’s funds. The notes on pages 24 to 43 form part of these accounts. Consolidated cash flow statement for the year ended 31 March 2009 Note 2009 £ 2008 £ Net cash inflow from operating activities 22 3,268,323 6,720,739 Returns on investment and servicing of finance Interest received 450,005 732,693 Interest paid (59,332) (225,047) Interest element of finance lease payments (25,860) (45,114) 364,813 462,532 Capital expenditure Purchase of tangible fixed assets (1,651,274) (5,995,281) Sale of tangible fixed assets 25,996 43,844 (1,625,278) (5,951,437) Management of liquid resources Movement in investments in bank deposits 5,704,581 (301,981) 5,704,581 (301,981) Financing Bank and other loans repaid (1,120,844) (2,365,737) Capital element of finance lease payments (263,631) (342,013) (1,384,475) (2,707,750) Increase/(decrease) in cash 23,24 6,327,964 (1,777,897) The notes on pages 24 to 43 form part of these accounts. Accounting policies The accounts have been prepared under the historical cost convention as modified by the revaluation of certain assets and in accordance with applicable accounting standards and legislation. The accounts have been prepared in accordance with the Statement of Recommended Practice (SORP 2005), “Accounting and Reporting by Charities”. The figures contained in the consolidated accounts relate to all activities both national and international and include those of the charity and its wholly owned charitable subsidiaries: The Royal School for Deaf Children (Birmingham), Sense Scotland, Sense International, Coventry Society for the Blind together with the results of Helping Sense Limited, its wholly owned non-charitable subsidiary. The undertakings are consolidated, excluding all inter-company transactions and balances, from the date of acquisition or formation, on a line by line basis. Change in accounting policy The charity has adopted the amendment to FRS 17, “Retirement benefits”. As a result of this, quoted securities held as plan assets in the defined benefit scheme are now valued at bid price rather than mid-market value. The effect of this change is that the value of the plan assets at 31 March 2008 has been restated from £22,101,000 to £21,880,000, a decrease of £221,000, resulting in an increase in the pension deficit of £221,000. (31 March 2007: increase of £218,000). Net incoming resources for the current & prior year have been unaffected by this change. Incoming resources All incoming resources are included in the statement of financial activities when the charity is legally entitled to the income and the amount can be quantified with reasonable accuracy. For legacies, entitlement is the earlier of the charity being notified of an impending distribution or the legacy being received. Grants, both revenue and capital, are recognised in the statement of financial activities when they are receivable. Resources expended All expenditure, including any irrecoverable VAT, is accounted for on an accruals basis and has been classified under headings that aggregate all costs related to that category. Support costs have been apportioned to the relevant charitable activity on the basis of salary costs incurred. Governance costs Governance costs include internal and external audit, strategic costs and Trustees’ expenses. Fundraising income Voluntary income is accounted for when received. Non-cash donations, other than goods donated for sale through our shops, are stated at an estimate of their value to the Association. Fundraising events and activities Fundraising costs are accrued when incurred. Depreciation Using the following methods, depreciation is calculated so as to write off the cost of tangible fixed assets over their estimated useful economic lives at the following annual rates: In equal annual instalments: Freehold buildings - 2% Short leasehold properties and - over the remaining life of the lease long leasehold improvements Furniture, fixtures and fittings - 12.5%-25% Motor vehicles - 25% Freehold land is not depreciated. Individual fixed assets costing £500 or more are capitalised at cost. Leases Assets acquired under finance leases and hire purchase contracts are included under fixed assets in the balance sheet and depreciated as indicated above. The related liability for the capital element is included in creditors and the interest element, which is calculated on the basis of the amount of borrowing outstanding, is charged to the statement of financial activities in the period to which it relates. Operating lease rentals are charged to the statement of financial activities in the period in which they are incurred. Stocks Stocks are stated at the lower of cost and net realisable value and consist of collection bags for donated goods and new goods bought for resale. Recognition of Liabilities Liabilities are recognised when an obligation arises to transfer economic benefits as a result of past transactions or events. Group pension costs Pension costs are accounted for in accordance with FRS17 in respect of the London Pension Funds Authority Superannuation Scheme, a defined benefit pension scheme. As a result the regular service cost of providing retirement benefits to employees, the full cost or gain of providing amendments to benefits in respect of past service, income representing the expected return on assets of the fund and a cost representing the interest on the liabilities are charged to the statement of financial activities in the year. Differences between actual and expected returns on assets during the year, together with differences arising from changes in assumptions underlying the present value of scheme liabilities and experience gains and losses arising on scheme liabilities are also recognised in the statement of financial activities. The difference between the market value of assets and the present value of liabilities is shown as a net liability on the balance sheet. The group also operates a defined contribution scheme for all other staff. Contributions are charged to the statement of financial activities in the period in which they are payable. Company pension costs The company is a participating employer in a defined benefit pension scheme covering the majority of its employees who contribute to a pension scheme. The contributions payable by the company are accounted for as if the scheme were a defined contribution scheme. Investments The quoted securities are valued at market value based on the mid-point of the quotation in the Stock Exchange Daily Official list or similar recognised market value. Realised and unrealised gains and losses on sale or revaluation of investments are taken to the statement of financial activities in the period in which they arise. Fund Accounting General funds are unrestricted funds which are available for use at the discretion of the Trustees in furtherance of the general objectives of the charity and which have not been designated for other purposes. Designated funds comprise unrestricted funds that have been set aside by the Trustees for particular purposes. Restricted funds are funds which are to be used in accordance with specific instructions imposed by the donors or which have been raised by the charity for particular purposes. The costs of raising and administering such funds are charged against the specific fund. Endowment funds represent those assets which must be held permanently by the charity, principally properties. Any capital gains or losses arising form part of the fund. Depreciation of the properties is charged against the fund. Investment income and gains are allocated to the appropriate fund. Notes to the financial statements for the year ended 31 March 2009 1 Grants receivable Sense - Statutory Grants receivable 2009 £ 2008 £ Cambridgeshire County Council 30,900 - Denbighshire County Council (towards intervenor services) - 6,863 Department of Health Section 64 Grant 37,423 35,676 Department of Health towards Older Persons Partnership 23,928 - Gwynedd And Ynys Mons - 4,232 Homefirst nursery Placements - 23,194 Lancashire County Council Development officer 23,774 36,565 Lancashire County Council (towards impaired people) 15,235 - Learning and Skills Council (towards co-operation with colleges) - 13,702 Lincolnshire County Council 142,000 106,655 Norfolk County Council (SA Funds) 9,632 9,443 Northern Ireland DHSSPS Core Grant - 23,831 Northern Ireland Housing Executive 26,138 26,138 Peterborough City Council Supporting People Grant 46,219 - Powys 12,924 - Rotherham MBC – Melton House Resource Centre 1,360 - Sandwell Development Worker 2,929 34,485 Sandy Watkins Support Costs - 4,627 Skills for Care (towards staff training) 63,975 56,925 South Gloucestershire Children’s Services Grant 2,872 2,816 Suffolk Social Services (Fixed Payment) 7,444 4,257 Suffolk Supporting People Grant 48,436 - University Of Lincoln (Ref: Social Work Student) - 800 Western Health And Social Care Trust 14,142 12,672 carried forward 509,331 402,881 2009 £ 2008 £ brought forward 509,331 402,881 Sense Scotland – Statutory Grants receivable Scottish Executive (VSDF Award for 06/07 & 07/08) 30,000 130,000 Scottish Local Authorities and Health Boards (towards services) 26,925 35,620 Scottish Executive (Children, Young People & Social Care Group Unified Vol. Sector Fund) 66,785 87,066 Scottish Executive (Training And Awareness) 4,700 - Tayside NHS 10,300 10,000 NHS Greater Glasgow (Innovation projects) 156,974 153,896 West Dunbartonshire Council (Out & About Project) - 49,000 Glasgow City Council (Threads) 4,000 3,500 Other Statutory Grants 40,686 2,625 Total Statutory grants received 849,701 874,588 Sense - Charitable Grants receivable Arts Council (towards Visually Empowered Project) - 1,000 Big Lottery Fund (towards the See Me, Hear Me Project) MK/1/010075203 - (14,021) City Bridge Trust 30,000 35,000 DCSF (Formerly DFES) (towards Young Sense Project) - 24,990 Deafblind Worlds Project Funding - 5,143 Department of Health - Technology Advisory Project 5,919 30,804 Department of Health (towards The Capacity to Communicate Project) 42,867 44,260 Department of Health Grant (Towards Deafblind Direct) 38,715 31,497 Department of Health Grant (Rubella Project) 12,810 - Dominic Evans 360 - Northern Ireland DHSS (towards Services in Northern Ireland - Core Grant) 24,427 10,093 Sense Avon - 7,000 Sport Relief - 4,100 Welsh National Assembly (towards Organisational Development - Core Grant) 97,000 80,000 carried forward 252,098 259,866 2009 £ 2008 £ brought forward 252,098 259,866 Sense Scotland - Charitable Grants receivable Scottish Arts Council (National Lottery Grant) - 7,750 Scottish Arts Council (National Lottery Grant) Access All Areas 27,000 - Scottish Arts Council (National Lottery Grant) - Touchbase 27,811 9,761 Scottish Arts Council (National Lottery Grant) - Threads 5,318 7,140 Scottish Arts Council (National Lottery Grant) - Youth Music Initiative - 21,638 Scottish Arts Council (National Lottery Grant) – Found In Translation - 17,365 Big Lottery (Touchbase) - 6,250 Big Lottery (towards Advisory Services) - 21,200 Sense International - Charitable Grants receivable Department for International Development (towards NGO’s Learning from Each Other, India) - 24,576 Department for International Development (Latin America) - 73,234 Department for International Development (Empowering deafblind people in East Africa) 96,843 98,510 Department for International Development (Developing a sustainable infrastructure for the inclusion of deafblind people in Bangladesh) 22,113 - European Commission Europe Aid Co-operation Office (Developing model services and a sustainable infrastructure for the integration of deafblind people in India) 121,839 - European Commission Europe Aid Co-operation Office (Developing model services and a sustainable infrastructure for the integration of deafblind people in Peru) 76,420 56,737 European Commission Europe Aid Co-operation Office (Promoting Access to education for deafblind and multi-sensory impaired children in Tanzania) 37,240 - European Commission (PHARE) 24,337 21,558 States of Jersey, Overseas Aid Committee (Developing Quality Education Services for Deafblind Children, Kenya) - 25,836 Isle of Man, Overseas Aid Committee (Scaling-up a model of early intervention support for deafblind babies and young children in Romania) - 16,244 Big Lottery (International Small Grant towards East Africa) - 8,629 Big Lottery Fund (towards Access to Education for deafblind children in India) - 139,856 Others 700,306 619,459 Total Charitable Grants receivable 1,391,325 1,435,609 All grants given for a specific purpose have been expended entirely on that purpose. 2 Investment income 2009 £ 2008 £ Bank interest 450,005 732,693 3 Other income Other income is mainly derived from rental of accommodation, training and consultancy provided to other organisations and charities mainly concerned with sensory impairment. 4 Expenditure Direct costs Support costs £ 2009 £ 2008 £ Fundraising 3,370,903 403,013 3,773,916 3,777,009 Trading 9,224,340 263,607 9,487,947 8,519,529 Work with adults 34,148,156 2,642,700 36,790,856 35,499,319 Work with children 1,852,173 142,397 1,994,570 1,807,150 Work with older people 1,347,218 97,431 1,444,649 1,205,814 Campaigning and awareness raising 669,128 61,707 730,835 833,253 Publicity 544,086 31,666 575,752 548,607 Quality and staff development 469,866 63,227 533,093 477,207 Work in Scotland 17,062,316 1,000,206 18,062,522 15,848,182 International work 1,165,285 323,936 1,489,221 1,264,428 Governance 61,378 - 61,378 59,012 69,914,849 5,029,890 74,944,739 69,839,510 Analysis of support costs apportioned Facilities Management Human resources Finance & IT Communications 2009 £ 2008 £ Fundraising 19,861 234,800 34,735 103,703 9,914 403,013 365,253 Trading - - 106,627 156,980 - 263,607 242,243 Work with adults 506,022 397,441 670,934 815,707 252,596 2,642,700 2,451,451 Work with children 27,266 21,415 36,152 43,953 13,611 142,397 123,900 Work with older people 18,656 14,653 24,736 30,073 9,313 97,431 77,736 Campaigning and awareness raising 11,816 9,280 15,666 19,047 5,898 61,707 61,638 Publicity 6,063 4,762 8,040 9,774 3,027 31,666 26,381 Quality and staff development 12,107 9,509 16,052 19,516 6,043 63,227 61,262 Work in Scotland - 553,859 223,535 222,812 - 1,000,206 824,880 International work - 262,148 - 61,788 - 323,936 328,536 601,791 1,507,867 1,136,477 1,483,353 300,402 5,029,890 4,563,280 Support costs have been apportioned on the basis of salary costs. Analysis of governance costs 2009 £ 2008 £ Internal audit 6,431 6,305 External audit fees 37,520 36,200 Strategic management costs 5,500 5,500 Trustees’ expenses 11,927 11,007 61,378 59,012 5 Gains/(losses) on tangible fixed assets and investments 2009 £ 2008 £ Net gain on sale of tangible fixed assets stated as incoming resources 14,485 20,509 Unrealised (loss)/gain on revaluation of listed investments (587) 94 6 Net movement in funds The net movement in funds is stated after charging: 2009 £ 2008 £ Auditors’ remuneration – audit services 37,520 34,350 Depreciation - owned assets 1,391,398 1,113,629 - hire purchase and finance leased assets 215,058 292,724 Operating lease rentals 2,814,788 2,540,314 Interest payable on bank loans 59,332 225,047 Interest payable on finance leases 25,860 45,114 Other finance charge/(income) - pension scheme 149,000 (54,000) 7 Employees' remuneration 2009 £ 2008 £ Wages and salaries 46,462,930 42,784,206 Social security costs 3,724,864 3,457,863 Other pension costs 1,586,311 1,716,097 Agency labour 2,135,493 2,230,710 53,909,598 50,188,876 The average number of persons employed by the association was 3,156 (2008: 2,966). 5 employees (2008: 4) earned between £60,001 and £70,000, 6 employees (2008: 7) earned between £70,001 and £80,000, 4 employees (2008: none) earned between £80,001 and £90,000, 3 employees (2008: 2) earned between £90,001 and £100,000, no employees (2008: none) earned between £100,001 and £110,000 and no employees (2008: 1) earned between £120,001 and £130,000. 8 Remuneration of members of council As required by the Charities Act, members of Council received no remuneration. Members of Council received £11,927 (2008: £11,007) in respect of reimbursement of expenses incurred. 9 Pensions The Association participates in the London Pension Funds Authority Superannuation Scheme (LPFA) providing benefits based on final pensionable pay. The assets of the scheme are held separately from those of the participating employers, being mainly invested in equity investments and Government Securities. The most recent triennial valuation was as at 31 March 2007. For the period to 31 March 2010 contributions to the pension scheme are at the rate of 17.2% of pensionable salaries. Financial assumptions The financial assumptions used to calculate the Scheme liabilities under FRS17 are as follows: At 31 March 2009 % pa At 31 March 2008 % pa At 31 March 2007 % pa Rate of inflation 3.0 3.6 3.2 Rate of increase in salaries 4.5 5.1 4.7 Rate of increase for pensions in payment 3.0 3.6 3.2 Discount rate 6.7 6.9 5.4 The assumed life expectations from age 65 were as follows: 2009 Years 2008 years Retiring today - Men 19.6 19.6 - Women 22.5 22.5 Retiring in 20 years - Men 20.7 20.7 - Women 23.6 23.6 Scheme assets and expected rate of return The assets in respect of the membership of Sense and the expected rates of return were: Long term return expected at 31 March 2009 % Value at 31 March 2009 £’000 Long term return expected at 31 March 2008 % Value at 31 March 2008 £’000 Long term return expected at 31 March 2007 % Value at 31 March 2007 £’000 Equities 6.9 12,390 7.5 13,062 7.7 13,436 Target return funds/Bonds 5.7 1,905 6.3 4,223 6.4 4,824 Alternative assets/Property 6.1 2,755 6.7 3,939 6.8 2,736 Cash 3.0 1,443 4.8 656 4.9 579 6.4 18,493 7.0 21,880 7.2 21,575 The equity investments and bonds which are held in plan assets are quoted and are valued at the current bid price following the adoption of the amendment to FRS17. Previously these were valued at mid-market price. The effect of this change is that the value of the plan assets at 31 March 2008 has been restated from £22,101,000 to £21,880,000, a decrease of £221,000. (31 March 2007: decrease of £218,000). The following amounts at 31 March 2009 were measured in accordance with the requirements of FRS 17: 2009 £'000 2008 £'000 Total market value of assets 18,493 21,880 Present value of Scheme liabilities (23,868) (24,766) Net pension liability (5,375) (2,886) Reconciliation of present value of scheme liabilities 2009 £’000 2008 £’000 31 March 2008 24,766 28,327 Current service cost 843 1,191 Past service cost 98 2 Curtailments - 16 Interest cost 1,729 1,558 Benefits paid (660) (1,001) Contributions by members 397 390 Actuarial (gain)/loss (3,305) (5,717) 31 March 2009 23,868 24,766 The following table sets out the impact of a change in the discount rates on the Total Obligation and Projected Service Cost along with a +/- 1 year age rating adjustment to the mortality assumption. Sensitivity analysis of scheme liabilities £’000 £’000 £’000 Adjustment to discount rate +0.1% 0% -0.1% Present value of total obligation 23,333 23,868 24,418 Projected service cost 730 760 791 Adjustment to mortality age rating assumption +1 year None -1 year Present value of total obligation 22,940 23,868 24,804 Projected service cost 716 760 8055 Reconciliation of fair value of scheme assets 2009 £’000 2008 £’000 31 March 2008 21,880 21,575 Expected return on scheme assets 1,580 1,612 Contributions by members 397 390 Contributions by the employer 1,385 1,390 Actuarial (loss) (6,089) (2,086) Benefits paid (660) (1,001) 31 March 2009 18,493 21,880 The following components of the pensions charge have been recognised in the statement of financial activities in the year to 31 March 2009: 2009 £’000 2008 £'000 Amounts charged to the statement of financial activities: Current service cost 843 1,191 Past service cost 98 2 Curtailment and Settlements - 16 941 1,209 Other finance (income)/cost: Interest cost 1,729 1,558 Expected return on assets (1,580) (1,612) Net charge to other finance cost/(income) 149 (54) Total statement of financial activities charge 1,090 1,155 Actuarial gain/(loss) recognised: Actual return less expected return on pension scheme assets (6,089) (2,086) Experience (gain)/loss on pension scheme liabilities 997 879 Change in financial assumptions underlying the present value of the scheme liabilities 2,308 4,838 Total actuarial (loss)/gain recognised (2,784) 3,631 History of experience gains and losses 2009 2008 As restated 2007 2006 2005 (Gain)/loss on scheme assets: Amount (£'000) 6,089 2,086 (186) (2,312) (355) % of Scheme assets at end of year 32.9% 9.4% 0.9% 12.4% 2.6% Experience (gain)/loss on scheme liabilities: Amount (£'000) (997) (882) 5 99 466 % of Scheme liabilities at end of year 4.2% 3.6% 0.0% 0.4% 2.2% Total actuarial loss/(gain) recognised: Amount (£'000) 2,784 (3,634) (2,531) 2,058 604 % of Scheme liabilities at end of year (11.7%) (14.7%) (8.9%) 7.4% 2.9% The contributions payable by Sense (the company) to the LPFA are accounted for as if the scheme were a defined contribution scheme, as Sense (the Company) is unable to identify its share of the underlying assets and liabilities in the scheme. In addition, Sense has 11 staff members in the Department of Education and Science Teachers’ Pension Scheme (TPS). The TPS is a multi-employer pension scheme and the company is unable to identify its share of the underlying (notional) assets and liabilities of the scheme; accordingly, the company has also accounted for the contributions to this scheme as if it was a defined contribution scheme. 10 Company Statement of Financial Activities As permitted by section 230 of the Companies Act 1985, and by paragraph 397 of the Statement of Recommended Practice 2005, the Company's statement of financial activities has not been included within these financial statements. The company's gross income for the year was £55,266,809 (2008 £54,540,151) and its net incoming resources for the year were £2,211,115 (2008: £3,776,652). The company made an unrealised loss on investments of £587 (2008: Gain £94). The company's net increase in funds was £2,210,528 (2008: £3,776,746). 11 Tangible assets Group Freehold property £ Long leasehold improvements £ Short leasehold improvements £ Furniture, fixtures and fittings £ Motor vehicles £ Total £ Cost At 1 April 2008 15,955,126 4,519,017 1,092,222 7,686,258 3,102,395 32,355,018 Additions 308,494 (108,540) - 932,152 519,168 1,651,274 Disposals (8,615) - (26,779) (513,102) (215,728) (764,224) At 31 March 2009 16,255,005 4,410,477 1,065,443 8,105,308 3,405,835 33,242,068 Depreciation At 1 April 2008 1,202,284 168,527 745,730 5,598,738 2,236,032 9,951,311 Charge for the year 281,925 55,816 54,691 798,872 414,291 1,605,595 Disposals (1,195) - (26,779) (509,636) (215,103) (752,713) At 31 March 2009 1,483,014 224,343 773,642 5,887,974 2,435,220 10,804,193 Net book amounts At 31 March 2009 14,771,991 4,186,134 291,801 2,217,334 970,615 22,437,875 At 31 March 2008 14,752,842 4,350,490 346,492 2,087,520 866,363 22,403,707 Fixed assets include assets acquired under hire purchase agreements. The gross book value of these assets is £860,232 (2008: £1,299,073), the net book value is £277,366 (2008: £533,362). Company Freehold Property £ Long leasehold improvements £ Short leasehold improvements £ Furniture, fixtures and fittings £ Motor vehicles £ Total £ Cost At 1 April 2008 9,975,844 3,941,679 712,225 6,517,141 2,800,429 23,947,318 Additions 265,603 (108,540) - 882,594 515,367 1,555,024 Disposals (8,615) - (26,779) (508,323) (215,728) (759,445) At 31 March 2009 10,232,832 3,833,139 685,446 6,891,412 3,100,068 24,742,897 Depreciation At 1 April 2008 1,135,188 5,256 376,069 4,692,808 1,945,362 8,154,683 Charge for the year 159,974 39,829 46,948 669,321 409,272 1,325,344 Disposals (1,195) - (26,779) (507,700) (215,103) (750,777) 31 March 2009 1,293,967 45,085 396,238 4,854,429 2,139,531 8,729,250 Net book amounts At 31 March 2009 8,938,865 3,788,054 289,208 2,036,983 960,537 16,013,647 At 31 March 2008 8,840,656 3,936,423 336,156 1,824,333 855,067 15,792,635 Fixed assets include assets acquired under hire purchase agreements. The gross book value of these assets is £860,232 (2008: £1,299,073), the net book value is £277,366 (2008: £533,362). 12 Investments Group 2009 £ 2008 £ Fixed asset investments: Listed in UK (at market value) 414 1,001 Current assets investments: Bank deposit accounts - 5,704,581 Equities Investment Fund for Charities 1,682 1,682 1,682 5,706,263 Movements in the value of fixed asset investments listed in the UK can be explained as follows: 2009 £ 2008 £ Opening market value 1,001 907 Purchases of investments - - Sales of investments - - Unrealised (loss)/gain on investments held (587) 94 Closing market value 414 1,001 Company 2009 £ 2008 £ Fixed asset investments: Listed in UK (at market value) 414 1,001 Paid up shares: 100% holding in Helping Sense Limited 30,000 30,000 30,414 31,001 Current assets investments: Bank deposit accounts - 5,704,581 Movements in the value of fixed asset investments listed in the UK is the same as for the group. Sense owns 100% of the ordinary share capital of its subsidiary company Helping Sense Limited. Helping Sense Limited is incorporated in England and Wales and exists to raise funds for the charity Sense, the National Deafblind and Rubella Association. Quoted securities are represented by: 2009 £ 2008 £ UK Investment trusts and unit trusts 404 1,001 13 Debtors Group 2009 £ 2008 £ Taxation recoverable 211,302 151,949 Trade debtors 4,103,347 3,585,421 Other debtors 489,062 363,087 Prepayments 1,318,905 1,311,369 6,122,616 5,411,826 No amounts included above fall due after more than one year. Company 2009 £ 2008 £ Amounts owed by group undertakings 187,652 166,550 Taxation recoverable 211,302 151,653 Trade debtors 1,761,228 1,888,930 Other debtors 220,575 214,604 Prepayments 1,302,979 1,218,281 3,683,736 3,640,018 No amounts included above fall due after more than one year. 14 Creditors (amounts falling due within one year) Group 2009 £ 2008 £ Bank loans 37,666 1,090,479 Other loans 30,319 40,985 Trade creditors 1,222,613 1,206,913 Accruals and other creditors 3,624,298 3,686,278 Obligations under finance lease contracts 165,036 263,631 Taxation and social security 1,072,432 1,060,671 Deferred income 84,610 59,075 6,236,974 7,408,032 Company 2009 £ 2008 £ Amounts owed to group undertakings 129,868 27,457 Bank loans - 1,055,000 Other loans 12,652 12,652 Trade creditors 1,221,605 1,205,873 Accruals and other creditors 3,068,638 3,108,690 Obligations under finance lease contracts 165,036 263,631 Taxation and social security 746,185 757,128 5,343,984 6,430,431 15 Creditors (amounts falling due after more than one year) Group 2009 £ 2008 £ Bank loans 860,434 896,799 Other loans 122,520 143,520 Obligations under finance lease contracts (repayable within four years) 111,401 276,437 1,094,355 1,316,756 Company 2009 £ 2008 £ Other loans 85,186 94,186 Obligations under finance lease contracts (repayable within four years) 111,401 276,437 196,587 370,623 The bank loan is in respect of 43 Middlesex Street, Glasgow which was provided by HBOS who have first charge on the properties. The loan is payable in equal instalments over 20 years and the interest charge is fixed at 6%. The bank loan repayments for the group fall due as follows: 2009 £ 2008 £ Within one year 37,666 1,090,479 Between one and two years 39,987 37,666 Between two and five years 135,364 127,506 Over five years 685,083 731,627 898,100 1,987,278 The bank loan repayments for the company fall due as follows: 2009 £ 2008 £ Within one year - 1,055,000 - 1,055,000 At 31 March 2009 the Association had obligations under finance leases (hire purchase agreements) as set out below: Group and company 2009 £ 2008 £ Amounts payable: Within one year 165,036 263,631 In two to five years 111,401 276,437 276,437 540,068 16 Share capital The association has no share capital. The liability of the members is limited by guarantee. The members have undertaken to contribute such amount not exceeding one pound each as may be required in the event of the Association being wound up. 17 Movements in funds Group Balance at 1 April 2008 As restated £ Income, gains, losses and transfers in £ Resources expended and transfers out £ Balance at 31 March 2009 £ General Total general 13,904,418 75,739,912 75,564,561 14,079,769 Designated Working with adults 3,314,193 30,338 889,474 2,455,057 Working with children 112,368 38,595 81,073 69,890 Working with older people 10,913 - - 10,913 Campaigns and publicity 72,259 14,200 29,156 57,303 Quality, training and staff development 153,586 31,142 85,129 99,599 Work in Scotland 167,890 311,501 236,331 243,060 Total designated 3,831,209 425,776 1,321,163 2,935,822 Restricted Working with adults 4,313,124 355,502 409,790 4,258,836 Working with children 217,032 440,285 436,718 220,599 Working with older people 33,153 67,855 12,644 88,364 Campaigns & awareness 22,386 111,423 104,501 29,308 Quality, training and staff development 1,000 - - 1,000 Work in Scotland 4,964,119 2,084,466 905,710 6,142,875 International work 288,752 901,805 1,042,754 147,803 Total restricted 9,839,566 3,961,336 2,912,117 10,888,785 Endowment Working with adults 481,885 - 8,623 473,262 Total endowment 481,885 - 8,623 473,262 Total funds 28,057,078 80,127,024 79,806,464 28,377,638 The opening funds for the general fund have been restated from £14,125,418 to £13,904,418 and total funds from £28,278,078 to £28,057,078, a decrease of £221,000, as a result of the amendment to FRS 17 (note9). Company Balance at 1 April 2008 £ Income, gains, losses and transfers in £ Resources expended and transfers out £ Balance at 31 March 2009 £ General Total general 14,982,647 55,028,259 51,849,963 18,160,943 Designated Working with adults 3,314,193 30,338 889,474 2,455,057 Working with children 112,368 38,595 81,073 69,890 Working with older people 10,913 - - 10,913 Campaigns and publicity 72,259 14,200 29,156 57,303 Quality, training and staff development 153,586 31,142 85,129 99,599 Total designated 3,663,319 114,275 1,084,832 2,692,762 Restricted Working with adults 4,313,124 355,502 409,790 4,258,836 Working with children 217,032 440,285 436,718 220,599 Working with older people 33,153 67,855 12,644 88,364 Campaigns & awareness 22,386 111,423 104,501 29,308 Quality, training and staff development 1,000 - - 1,000 Total restricted 4,586,695 975,065 963,653 4,598,107 Endowment Working with adults 481,885 - 8,623 473,262 Total endowment 481,885 - 8,623 473,262 Total funds 23,714,546 56,117,599 53,907,071 25,925,074 Unrestricted funds Unrestricted funds are held for the general purposes of the charity as set out in its governing document. Designated funds Designated funds are unrestricted funds that the charity has earmarked for particular projects and uses in the future. Major examples are Asset Replacement funds and Cyclical Maintenance funds, which are created for the future maintenance, repair or replacement of property, equipment, vehicles and other assets necessary for the continuance of the charity’s work. Restricted funds Restricted funds are funds held by the charity for particular applications, specified by the donor, within the charity’s objectives, and can only be applied to those particular purposes. The restrictions may apply to income or capital or both. Many of the restricted funds are generated through Asset or Project targeted appeals. Endowment funds The Endowment fund is a restricted fund held as a capital fund for the charity’s benefit. In 2003 the Charity Commission gave its approval for Sense to relocate from its endowed property known as the Princess Royal Centre in Birmingham to other property in the area and to charge the costs of doing so to the Endowment fund. Fund transfers During the year, amounts totalling £723,789 were transferred from restricted funds and designated funds to general fund, earmarked for specific operational projects. 18 Analysis of net assets between fund balances Net assets at 31 March 2009 were analysed between the funds as follows: Group General £ Designated £ Restricted £ Endowment £ Total £ Fixed assets 11,633,827 558,337 9,772,863 473,262 22,438,289 Net current assets 8,054,863 2,377,485 1,976,356 - 12,408,704 Long term liabilities (233,921) - (860,434) - (1,094,355) Pension reserve (5,375,000) - - - (5,375,000) Total 14,079,769 2,935,822 10,888,785 473,262 28,377,638 Company General £ Designated £ Restricted £ Endowment £ Total £ Fixed assets 11,628,698 687,058 3,255,043 473,262 16,044,061 Net current assets 6,728,832 2,005,704 1,343,064 - 10,077,600 Long term liabilities (196,587) - - - (196,587) Total 18,160,943 2,692,762 4,598,107 473,262 25,925,074 19 Capital commitments Capital expenditure authorised and contracted for but not provided for amounted to £65,000 (2008: £164,000). 20 Contingent liability Contingent liabilities of £1,196,000 (2008: £1,196,000) exist relating to grants received from the Department of Health and Leeds Healthcare towards the development of 12 Hyde Close, Barnet; 138 Bradford Road, Leeds; 509 Leeds and Bradford Road, Leeds, which may be repayable in certain circumstances. Sense, Sense Scotland and Helping Sense Limited are members of a group VAT registration. Under the Value Added Tax Act 1983, all the members of a VAT group are jointly and severally liable for any tax due during the period of their membership. 21 Operating lease commitments At 31 March 2009 the Association had annual commitments under non-cancellable operating leases as set out below: 2009 2008 Group Land and buildings £ Other £ Land and buildings £ Other £ Operating leases which expire: Within one year 122,139 17,342 180,640 17,351 In two to five years 1,046,380 48,477 933,493 63,808 After five years 1,671,849 8,418 1,671,233 1,501 2,840,368 74,237 2,785,366 82,660 2009 2008 Company Land and buildings £ Other £ Land and buildings £ Other £ Operating leases which expire: Within one year 122,139 17,342 117,510 15,851 In two to five years 1,046,380 48,477 797,000 57,806 After five years 1,516,525 6,917 1,515,909 - 2,685,044 72,736 2,430,419 73,657 22 Reconciliation of net incoming resources to net cash inflow from operating activities 2009 £ 2008 £ Net incoming resources before revaluation 3,105,147 4,541,841 Difference between pension charge and cash contributions (295,000) (235,000) Interest received (450,005) (732,693) Interest paid 85,192 270,161 Depreciation 1,605,595 1,406,353 (Profit) on sale of tangible fixed assets (14,485) (20,509) (Increase)/decrease in stocks (48,347) (478) (Increase)decrease in debtors (710,790) 438,753 (Decrease)/increase in creditors (8,984) 1,052,311 Net cash inflow from operating activities 3,268,323 6,720,739 23 Reconciliation of net cash flow to movement in net liquid resources 2009 £ 2008 £ Increase/(decrease) in cash in the year 6,327,964 (1,777,897) Cash (inflow)/outflow from management of liquid resources (5,704,581) 301,981 Cash outflow/(inflow) from loans and lease financing 1,384,475 2,707,750 New finance leases - (226,352) Changes resulting from cash flows 2,007,858 1,005,482 Net liquid resources at 1 April 2008 9,113,675 8,108,193 Net liquid resources at 31 March 2009 11,121,533 9,113,675 24 Analysis of changes in net liquid resources At 1 April 2008 £ Cash flows £ Other changes £ At 31 March 2009 £ Cash at bank and in hand 6,119,263 6,327,964 - 12,447,227 Debt due within one year (1,131,464) 1,120,844 (57,365) (67,985) Debt due after one year (1,040,319) - 57,365 (982,954) Finance leases (540,068) 263,631 - (276,437) Current asset investments 5,706,263 (5,704,581) - 1,682 9,113,675 2,007,858 - 11,121,533 25 Subsidiary Companies The charity controls three charitable company subsidiaries Sense Scotland (registered in Scotland), Sense International (registered in England) and Coventry Society for the Blind (registered in England). The subsidiaries have similar aims and objectives to the parent charity. All activities have been consolidated on a line by line basis into the statement of financial activities. A summary of the results of the subsidiaries for the year ended 31 March 2009 are shown below: Sense Scotland 2009 £ 2008 £ Incoming resources 20,516,767 17,903,734 Resources expended (19,922,109) (17,514,644) Net movement in funds 594,658 389,090 Assets 9,275,110 8,773,845 Liabilities (1,790,662) (1,884,055) Funds 7,484,448 6,889,790 Sense International 2009 £ 2008 £ Incoming resources 1,820,171 1,879,304 Resources expended (1,815,704) (1,734,448) Net movement in funds 4,467 144,856 Assets 488,216 511,731 Liabilities (145,190) (173,172) Funds 343,026 338,559 Coventry Society for the Blind 2009 £ 2008 £ Incoming resources 119,321 106,792 Resources expended (119,414) (110,549) Net movement in funds (93) (3,757) Assets 62,765 51,478 Liabilities (62,675) (51,295) Funds 90 183 The charity also owns the whole of the issued share capital of Helping Sense Limited, a company registered in England. The subsidiary is used for non primary purpose trading activities, namely the support of shop sales of new goods and the organisation of fundraising activities. The total net profit is gifted to the charity. A summary of the results of the subsidiary for the year ended 31 March 2009 is shown below: Helping Sense Limited 2009 £ 2008 £ Turnover 907,050 308,672 Cost of Sales (138,340) (217,768) Gross Profit 768,710 90,904 Operating Expenses (660,860) (82,893) Net Profit 107,850 8,011 Assets 139,751 39,218 Liabilities (109,751) (9,218) Net assets 30,000 30,000 Major supporters Major supporters Council is indebted to all donors for their support, both financial and otherwise, without which it would not have been possible to achieve all that we did. Sustantial donations have been received from the following: The 29th May 1961 Charitable Trust Viscount Amory's Charitable Trust The Anson Charitable Trust Armit Atlantic Foundation Awareness The Ballinger Charitable Trust Peter Barker-Mill Memorial Charity Lord Barnby's Foundation The Misses Barrie Charitable Trust The Bartle Family Charitable Trust Paul Bassham Charitable Settlement BBC Children in Need (Cymru) Bestbier for Cheese Ltd Bibendum Wine Limited Birkdale Trust For Hearing Impaired The Blair Foundation Lady Blakenham's Charity Trust Blue Frog Ltd The Boshier-Hinton Foundation John James Bristol Foundation Bupa A & S Burton 1960 Charitable Trust Canon UK The Carpenters Company Charitable Trust The Chapman Charitable Trust Children's Rest School of Recovery CHK Charities Ltd The Helen Jean Cope Trust Corney & Barrow Wine Bars Ltd The Peter Courtauld Charitable Trust Coutts & Co Ltd The Ronald Cruickshanks Foundation Dans le Noir Ltd Doctor & Mrs Alfred Darlington Charitable Trust Baron Davenport's Charity Davy’s J N Derbyshire Trust The Violet Helen Dixon Charitable Trust The Dumbreck Charity Audrey Earle Charitable Trust Sir John Eastwood Foundation The Emerton-Christie Charity Dr A C Evans Discretionary Trust The Essex Youth Trust Evenlode Partnership The Eveson Charitable Trust EnviroStream International Ltd Ernst & Young LLP G F Eyre Charitable Trust Fierce Earth Ltd FleetMilne Residential Joseph Strong Frazer Trust The GMC Trust The Good Neighbours Trust The Miss J R Griffin Trust The Walter Guinness Charitable Trust The Gurney Charitable Trust The Hadley Trust The Mabel Harper Charitable Trust Help a London Child Sir Julian Hodge Charitable Trust Hewlett-Packard Ltd HBJ Wines UK The Albert Hunt Trust Sylvia Hutchinson Trust The Hyde Park Estate Charity The Ken & Sylvia Hymas Charitable Trust The Lady Hind Trust The Estate of Helen Eunice Johnson The Lillie C Johnson Charitable Trust JNJ Financial Management Ltd Jo Malone Limited Johnson Matthey Plc The Petronella Keeling Charitable Trust KPMG LLP The Beatrice Laing Trust Land Securities Group Miss W E Lawrence 1973 Charitable Settlement Mrs Vera Leigh's Charity Lions Club of Keynsham LloydsTSB Foundation for England & Wales - National Board Lombard Merchant Taylors' Company Charities Fund Metcalfe Smith Trust The Mickleham Trust The Andrew Mitchell Christian Charitable Trust Mrs Joyce Mary Mountain Deceased The D'Oyly Carte Charitable Trust Misys Plc Nailsea Town Centre Ltd Neal’s Yard Dairy Orange UK The Peacock Charitable Trust Pearl Group Limited The Misses C M Pearson & M V Williams Charitable Trust Penrose Financial Ltd The Pettifer Group The P F Charitable Trust Pillsbury Winthrop Shaw Pittman LLP The Platinum Trust The George & Esmee Pollitzer Settlement Portal Gallery The H R Pratt Boorman Family Foundation Princess Anne's Charities The Recycling Factory Red Rose Charitable Trust Regenersis plc Resolution plc Rococo Chocolates The Royal Bank of Scotland SAY Arts Entertainment SFIA Educational Trust Slaughter & May Smith Charitable Trust The Hermione Mary Smith Charitable Trust SPARK Ventures Sotheby’s The Geoff and Fiona Squire Foundation Miss Doreen Stanford Trust The Miss J K Stirrup Charitable Trust The Peter Storrs Trust The Connie & Albert Taylor Charitable Trust Tesco The David Thomas Charitable Trust Sir Jules Thorn Charitable Trust The Annie Tranmer Charitable Trust The Constance Travis Charitable Trust Douglas Turner Trust Turner Media Group The Valentine Charitable Trust Sylvia Waddilove Foundation UK Bruce Wake Charitable Trust The Lewis Ward Trust Waitrose Garfield Weston Foundation Wildnet Group DRI Williams Trust Wragge & Co LLP Wychwood Charitable Trust Vinohrad Wines The Elizabeth & Prince Zaiger Trust Sense Scotland The R S Macdonald Charitable Trust The Moffat Charitable Trust Abbey National Charitable Trust Limited The Kells Trust The Gannochy Trust Northwood Charitable Trust Children's Aid (Scotland) Ltd The Robertson Trust The Annie Jack Memorial Trust   Sense International Angus Lawson Memorial Trust Beatrice Laing Trust Big Lottery Fund Department for International Development European Commission The Hadley Trust The Hilton in the Community Foundation ING The James Tudor Foundation Jermyn Capital Partners Plc Methodist Relief and Development Fund Medicor Foundation Paul Feeney Penson Financial Services Ltd Rowan Charitable Trust Sense Stanley Thomas Johnson Foundation Stavros Niarchos Foundation Sylvia Adams Charitable Trust Thames River Capital Virgin Atlantic Charity information Registered address 101 Pentonville Rd London N1 9LG London office 101 Pentonville Road London N1 9LG Telephone number: 0845 127 0060 (voice) Text: 0845 127 0061 Fax: 0845 127 0062 Email: info@sense.org.uk Website: www.sense.org.uk Charity number 289868 Company number 1825301 Bankers National Westminster Bank plc Kings Cross Branch 266 Pentonville Road London N1 9LE Auditors PricewaterhouseCoopers LLP 2 Humber Quays Wellington Street West Hull HU1 2BN Solicitors Wilsons Steynings House Summerlock Approach Salisbury Wiltshire SP2 7RJ Insurance advisors Willis Limited Stuart House Caxton Road Fulwood Preston PR2 9RW Key management personnel R Brook, Chief Executive D Pernak, Finance Director J McGill, Interim Community Support and Information Director G Roulstone, Children and Adult Services Director J Arnell, Fundraising Director A Barker, Trading Director P McCollin, Human Resources Director The above people comprised the Corporate Leadership Team to whom the Trustees have delegated operational decisions. 43 Sense, The National Deafblind and Rubella Association 10 29