We always welcome your questions, comments and feedback about Sense’s work, and will try to answer any query promptly.

Please find our contact details below.

Fundraising and donations
General enquiries
Information and advice
Sense shops
Jobs and recruitment
Other contacts

Alternatively, if you have a question for Sense, do take a look around our website – you may quickly find the answer.

Fundraising and donations

Contact our Supporter Services team for all your donation enquiries, including:

• How to make a donation to Sense 
• Enquiries about our fundraising events
• Complaints regarding our fundraising
• Questions about Gift Aid and direct debits guidelines
• Questions about the communications you may have received from Sense
• Privacy or data protection issues

Tel: 0845 127 0067
Textphone: 020 7014 933
Email: supporterservices@sense.org.uk

General enquiries – Sense switchboard

To contact a named member of staff, or if the information, fundraising or shops contact details don't match your enquiry needs, please contact the general switchboard.

Tel: 0845 127 0060 or 020 7520 0999
Fax: 0845 127 0061 or 020 7520 0958
Email: reception@sense.org.uk

Information and advice

For details about the support and services Sense can offer and information about deafblindness, please contact the Information and Advice service on:

Tel: 0845 127 0066 or 020 7520 0972
Textphone: 0845 127 0066 or 020 7520 0972
Fax: 0845 127 0061
Email: info@sense.org.uk
Enquiries received by email are responded to within two working days. Letters may take slightly longer.

Sense shops

We have more than 85 shops and are always grateful for donations of antiques and collectables, books, bric-a-brac, clothes and accessories, electrical items, household items, jewellery items, music and DVDs. Find your local Sense shop.

For details on how to make a goods donation to Sense, information about collections, how to volunteer in one of our shops or if you’d like to make a complaint, please contact us on the details below.

Tel: 0845 127 0093 or 01322 554 999
Fax: 01322 55810
Email: tradingenquiries@sense.org.uk
Address: Sense Trading, Unit 4, Bourne Industrial Park, Bourne Road, Crayford, DA1 4BZ

Jobs and recruitment

Visit our Work with us section for details of current vacancies. 

Tel: 0845 127 0095
Email: recruitment@sense.org.uk

Other contacts for Sense

PR and media team
Volunteering
Our offices